FAQ's
1. Are your watches genuine?
Yes, all our products are 100% authentic and quality-checked before shipping.
2. Do you offer both smart and classic watches?
Absolutely! We stock smartwatches, classic analog watches, digital watches, and more for men and women.
3. How long have you been operating in the UAE?
We’ve proudly served customers in the UAE for over 4 years, delivering trusted products and service.
4. Do you deliver across all Emirates?
Yes, we offer fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more.
5. How long does delivery take?
Most orders are delivered within 1–3 business days. You’ll receive tracking details once your order is shipped.
6. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery in addition to card and online payment options.
7. What is your return policy?
Returns are accepted within 7 days of delivery for unused items in original packaging. Please check our Return & Refund Policy.
8. How do I request a return or exchange?
Email us at returns@hayatwatches.com with your order number, reason, and photos (if applicable). Our team will guide you through the process.
9. Do you offer warranty on your watches?
Yes, select models come with a limited warranty. Warranty information is listed on each product page.
10. How can I contact you for support?
You can reach us via:
📞 Or through our contact form on the website. We're happy to help!